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BUREACRATIC ISSUES

INSURANCE ISSUES

Insurance Issue # 1
I couldn’t get into my medical insurance provider’s website to check on some claims – couldn’t figure out why. Called them and they asked me for my ID# and birth date. Said the birth date didn’t match so they couldn’t talk to me. I eventually found out that they had put in 2/28. I told them that was the wrong date, but they wouldn’t take the change from me – needed my employer to send them the correct info, when probably the person inputting the date just typed it wrong because they didn’t think that date was correct. Gets to be a pain sometimes.

Insurance Issue # 2
A Leap Day baby in Seattle Washington explained to us what happened in her family. When she was a little girl the Insurance Man was over talking with her father about insurance. Before her father signed the agreement he mentioned to the Insurance Man that his daughter wouldn't have her "21st birthday" as it stated in the paperwork until she was 84.

 

The Insurance Man had the papers rewritten. The words were changed on all the paperwork for the entire company.

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